Our policy is to despatch goods within 24 hours of receiving an order, however this can vary subject to stock availability.

Times quoted are in good faith but shall not be binding.

We can accept no responsibility for transport delays causing late delivery. Some furniture orders may take up to 4-5 weeks for delivery, or up to 14 weeks for special order items.

Extra handling charge may be incurred for re-despatched parcels.

Hairbitz Ltd is not liable for delayed, missing, or damaged parcels/contents if a delivery signature has not been obtained where the parcel has been left in a designated safe place at your request.

If you choose to have your order delivered to a location, you deem as ‘safe’ then the liability transfers to you.

Please note, delivery addresses cannot be changed on an order by a customer once payment has been taken. If you wish to make amendments to your delivery once an order has been made, please speak to a member of our Customer Service Team.

Free delivery over £50:
Orders must be over £75 (excluding VAT and placed online) to qualify, otherwise £4.95 is the standard delivery charge to most parts of mainland UK. Only valid on orders within mainland UK and excludes large or heavy items. The Channel Islands, Offshore Islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel. Does not apply to orders where an offer code has been used, unless stated otherwise. If orders are received, completed and payment has been taken before 2pm GMT between Tuesday and Thursday, we aim to deliver the next working day. Next day delivery is available to most parts of mainland UK only and only applies to items that are in stock.

Does not apply to items sent direct from supplier, or large or heavy items.