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About Us Hairbitz are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@hairbitz.com.
Please not your invoice address must be the address that your card is registered to.

Our Contact details:
Hairbitz
Unit 19 Stephenson Road St. Ives Cambridgeshire PE27 3WJ United Kingdom
Phone: 01480 493657
Fax:
Email: info@hairbitz.com
VAT Number 786 2811 96
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Payments are accepted on most credit or debit cards via our secure server.
All purchases must be paid in full before delivery.

Payment by telephone:
We can take your order and payment by telephone if you prefer.
Please phone 01480 493657 from 9am to 5pm Mondays to Thursdays and 2pm on Fridays.
If no one is in the office please leave your name, telephone number and a short message and we will get back to
you.
All prices quoted are for new products and are priced in pounds sterling plus VAT at the ruling rate.


Shipping And Handling We charge a standard rate of £4.99 plus VAT for delivery within the UK.
For orders outside the UK please contact us for delivery charges prior to ordering.

Delivery Schedule We always try to send out orders within 3-4 working days but usually goods ares dispatched within 24 hours.
If an item is out of stock or unavailable we will always let you know.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee All items are guaranteed according to the manufacturers warranty conditions.
Reaching Us If you need to reach us, please email us on info@hairbitz.com, alternatively, you can call on 01480 493657 (International +44 01480 493657) or write to us at Unit 19 Stephenson Road St. Ives Cambridgeshire PE27 3WJ United Kingdom
Privacy Policy Hairbitz do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy If goods supplied are are not as expected or have been ordered in error, please let us know by email, phone or fax..
The goods can then be returned within 7 days of receipt. They must be unused and in their original packaging.
Please make sure that any returned goods are properly packaged as goods damaged due to poor packaging will not entitle you to a full credit.